1. Acceptance of Terms
By accessing the site, creating an account, or hiring services with WG Construction, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use our services.
2. Services and Scope
WG Construction provides professional services as described on our website. Service details, deliverables, and exclusions may vary by package and engagement type. Specific terms for each service will be communicated during onboarding.
3. Eligibility and Accounts
- You must be at least 18 years old and legally able to enter binding contracts.
- You agree to provide accurate contact and billing information and to keep it updated.
- You are responsible for safeguarding account credentials and all activity under your account.
4. Quotes, Pricing, and Payments
- Prices, estimates, and promotions are shown at checkout and may adjust based on project scope, add-ons, or special requests.
- Taxes and fees may apply. We may place an authorization hold or charge your payment method per the agreed terms.
- If project conditions differ materially from the provided details, we may adjust the scope or pricing with your consent before proceeding.
5. Scheduling, Rescheduling, and Cancellations
- Appointments are subject to availability. Arrival or start times may include a service window.
- Reschedules or cancellations should be requested as early as possible. Late changes may incur a fee if notice is shorter than the stated policy.
- We may reschedule or cancel due to unsafe conditions, severe weather, or events outside our control; in such cases we will work with you to find a new time.
6. Service Quality and Satisfaction
- Services are performed according to the scope and specifications agreed upon in writing.
- If you are not satisfied with the results, contact us within 48 hours with details. We will review and may offer corrections or adjustments at our discretion.
- Satisfaction guarantees do not cover changes in project scope, additional requests, or issues unrelated to the original service.
7. Customer Responsibilities
- Treat our staff respectfully and provide a safe working environment free from harassment, discrimination, or threats.
- Provide accurate project details and any special requirements before service begins.
- Ensure timely access to any necessary locations, materials, or information required for service delivery.
8. Materials and Intellectual Property
- Any materials, content, or deliverables created as part of our services are subject to the specific terms agreed upon for each engagement.
- You are responsible for providing accurate information and approving any deliverables before final completion.
9. Recurring Services and Subscriptions
- Recurring schedules are subject to availability and may shift around holidays.
- Pricing may change if the scope or frequency changes. We will notify you of adjustments before charging.
- You may pause or cancel recurring services with notice as described in your agreement.
10. Limitations of Liability
- To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
- Our aggregate liability for any claim is limited to the amount you paid for the service giving rise to the claim.
- We are not responsible for losses arising from inaccurate information provided by the customer or circumstances beyond our control.
11. Intellectual Property and Acceptable Use
- All site content, trademarks, and materials are owned by WG Construction or its licensors and may not be copied or used without permission.
- You agree not to misuse the site (including scraping, reverse engineering, or interfering with security features) or use our brand without consent.
12. Third-Party Services and Links
We may reference or integrate third-party services (e.g., payments, scheduling). Those providers' terms and privacy policies apply to their services; we are not responsible for their content or practices.
13. Changes and Termination
- We may update these terms periodically. The "Last updated" date reflects the latest version. Continued use after changes means you accept the revised terms.
- We may suspend or terminate access if you violate these terms or engage in fraud or abuse.
14. Governing Law and Dispute Resolution
These terms are governed by the laws of the jurisdiction where WG Construction operates, without regard to conflict-of-law principles. Please contact us first to try to resolve any issue informally.
15. Contact
If you have questions or concerns about these Terms of Service, contact us:
WG Construction
Email: info@contractorwg.com
Phone: (781) 824-7508
Address: Massachusetts, MA, US
We aim to respond to inquiries within 30 days.